Privacy Policy

1. What we collect

• Account: email address and (optionally) username via Clerk.
• Billing: subscription state via CCBill; we do not store card numbers.
• Usage: chat messages, generated media, rolling memory summaries, and ledger entries.
• Technical: IP address, user agent, and timestamps for age-gate and fraud prevention.

2. How we use data

Operating ImagenHer, personalizing companions, billing, preventing fraud and abuse, detecting prohibited content, and complying with legal requests.

3. Sharing

Your prompts are sent to our model providers (OpenRouter, Replicate, ElevenLabs) subject to their terms. We do not sell personal information.

4. Retention

Chat messages and generated media are retained while your account is active. Upon account deletion, content is purged within 30 days except where retention is required by law (e.g., CSAM investigations, chargebacks).

5. Your rights

You may request export or deletion of your data at any time by contacting support. EU/UK/California residents have additional rights under GDPR / CCPA.

6. Cookies

We use strictly necessary cookies for authentication and the age gate, plus optional analytics. See our cookie banner for consent options.